Mason and Birch ships internationally. Our orders are processed and shipped from our California location within 1-2 business days. We fulfill Monday–Friday, and our cutoff each day for shipping is 2 pm PST. Orders are not processed or shipped on weekends and major holidays. During promotions, holidays, and at the end of each month, order processing and shipments may be delayed slightly due to high order volumes.
Additionally, Mason and Birch is not responsible for lost packages for which delivery confirmation is provided by the carrier at any service level.